Shipping and Handling

My promise to you the customer.

As the postage is difficult to judge on the website.    Do NOT go by the first postage price in your shopping basket as the postage will be determined when you add your POSTAL ADDRESS and it is by weight.

If I find when posting your parcel that the postage is cheaper I will refund you the difference and notify you by email.  

UK CUSTOMERS - If you want a packet of sewing needles or something small that can be sent in an ordinary envelope, please email me first and I will find out the postal charge and reduce the cost for you.

All orders within the UK and IOM and other Channel Islands will be sent by Jersey Post.   Postage goes by weight of parcel.   If you are not sure what the postage will be, please email me before and I will let you know.

Goods are generally dispatched within 2 days after receipt of payment.

DHL - Parcels can be sent by DHL at your request

DHL will have tracking numbers which will be applied to the website and an email will be sent you to with this number on for you to track from home.  Signatures will be required on delivery please PRINT your name. 

PLEASE NOTE YOUR SIGNATURE NEEDS TO BE LEGIABLE SO PLEASE PRINT YOUR NAME OR CRAFTY QUILTERS AND THE CARRIER WILL NOT BE RESPONSIBLE FOR ANY REASON WE ARE INFORMED OF NONE DELIVERY  AND WE ARE UNABLE TO MAKE OUT THE SIGNATURE.

Jersey Post/Royal Mail

Will send from 0.00 to 2kgs if you require a signature for Jersey an additional cost of £0.55 and UK Mainland an additional £1.00 will be charged.  For very small items that can go in an envelope, I will adjust the postage and refund you via Paypal.

DHL courier will also send from 0.00 to 2kgs a flat rate postage fee of £9.50 a signature will also be required.

Worldwide - We will deliver worldwide.  Please email us first for a quote on shipping.  It will not include and duties or taxes in your countries.  That is your responsibility.

Crafty Quilters deliveries:

Jersey only deliveries will be FREE.  Deliveries will be evenings or weekends when your home.  We are now offering you the option for cash on delivery.  

Collect your goods from the Shop - Off Street Parking at the shop is available.

Please contact us at craftyquilters@mail.com or phone 724930/880111 if the answer phone is on please leave a message and I will contact you on our return. 

Graphics for Crafty Quilters van was done by Art & Sign Jersey