Shipping And Handling All orders within the UK and IOM and other channel Islands will be sent by Jersey Post. Postage goes by weight of parcel. If you are not sure what the postage will be please email me before and I will let you know.
PLEASE NOTE YOUR SIGNATURE NEEDS TO BE LEGIABLE SO PLEASE PRINT YOUR NAME OR CRAFTY QUILTERS AND THE CARRIER WILL NOT BE RESPONSIBLE FOR ANY REASON WE ARE INFORMED OF NONE DELIVERY DUE TO WE ARE UNABLE TO IDENTIFY THE SIGNED SIGNATURE.
Delivery Schedule We will normally send your order to you within 2 business days but will advise you by email if it is likely to take longer.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, excluding the cost of delivery, if you find the goods are not as describes in the website. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. A full refund does not apply if you simply just change your mind and do not want the goods. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition and unopened. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.