Shipments and returns

Your shipment

Shipping And Handling

All orders within the UK and IOM and other Channel Islands will be sent by either Jersey Post or DHL. both Companies postage goes by weight of parcel.   If you are not sure what the postage will be please email me before and I will let you know.

Packages are generally dispatched within 2 days after receipt of payment and are shipped.

 DHL will have tracking numbers which will be applied to the website and an email will be sent you to with this number on for you to track from home.  Signatures will be required on delivery please PRINT your name. 

Jersey Post/Royal Mail

will send from 0.00 to 2kgs at a flat rate of £7.50 this is to include a delivery signature. For very small items that can go in an envelope, I will adjust the postage and refund you via Paypal.

DHL courier will also send from 0.00 to 2kgs a flat rate postage fee of £9.50 a signature will also be required.

PLEASE NOTE YOUR SIGNATURE NEEDS TO BE LEGIABLE SO PLEASE PRINT YOUR NAME OR CRAFTY QUILTERS AND THE CARRIER WILL NOT BE RESPONSIBLE FOR ANY REASON WE ARE INFORMED OF NONE DELIVERY.

Shipping fees includes package

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.

Free delivery's to your home will apply to Jersey ONLY if the order is over £25.  Deliveries will be evenings or weekends when you are at home.

Collect your goods from the shop - Please contact us at craftyquilters@mail.com or phone 724930 if the answer phone is on please leave a message and I will contact you as soon as I can.